MM
Masego M
1 reviews | Active since Feb 2012
06 May 2021, 22:43
Credit enquiries done without my consent!!!
Standard bank has been doing credit enquiries on my behalf without my consent. Is this the new way of doing business? What has happened to ethics? This is honestly upsetting and quite disappointing that such a big corporation conducts business in such a manner. I have enquiries done on my profile since September 2020 till January 2021, I cannot stress the fact that this is affecting my credit score to you guys considering you’re a financial institution. I want these enquiries removed ASAP!!!
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Standard Bank's replyOfficial
07 May 2021, 00:49Hello Masego
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply07 May 2021, 00:49
Official
Hello Masego
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***