1 reviews | Active since Feb 2015
Credit Customer Assist / Doesn't Exist
On 2 February I called the number (***), number is not in use anymore, however, there are prompts to give you another number (***) which these agents say you are through to the incorrect department and try pawn you back to the (***) number.<br> <br> Nobody knows what to do here,<br> <br> Called Personal banker for her to assist with application, pawns me off to (***)<br> Called Prestige banking who pawn me to (***)<br> <br> Alright STOP!!!<br> <br> Prestige banking, please advise what to do as I am running in circles here, they confirm, application cannot be done telephonically and they cannot send application via mail and i need to go to a branch.<br> <br> Go to Branch,<br> <br> You need to do this telephonically!!! really !!!<br> <br> YOU MUST Call (***) i advise this does not work<br> YOU MUST Call (***) i advise this does not work<br> <br> NO ONE KNOWS WHAT TO DO IN STANDARD BANK<br> <br> Great service - still not assisted
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
