SQ
Sthembiso Q

1 reviews | Active since Sept 2016

15 Sept 2016, 11:51

Credit Card Stop Order

<p>I moved my credit card stop order to a different account then standard bank failed to run the stop order this has resulted in them firstly going into a account which is not mine and withdrew R3000 secondly they decided to hand my account over to Norton attorneys for their own negligence i made proper arrangement to make sure that i pay my dues but the bank has messed up my credit profile becouse of their own negligance im highly dissapointed at the lack of values and proffesionalism displayed by this bank </p>

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Replies (2)
Standard Bank
Standard Bank's reply15 Sept 2016, 16:15
Official

Good day Sthembiso Qalaza

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply16 Sept 2016, 10:32
Official

Good day Sthembiso Qalaza

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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