1 reviews | Active since Jul 2013
Credit Card Statement issues
Very very poor service from the Bank, I have a credit card and signed up that they will debit me the full value very month, Knowing what I have spent on in the past I took it that they would debit the full amount, it now turns out they debited me what they "thought" I had agreed to and have now put me into a position financially that I am not comfortable with, the bank never communicates important info such as your branch is closing down and we are now moving your account to this branch but is always harassing you to sign up with Standard Bank mobile. If it wasn't for the major effort to switch banks I wouldn't be banking with Standard Bank. Sick of the service one gets after 28 years of banking with them.
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
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Best regards,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** ***
Best regards,