NW
Nicholas W
1 reviews | Active since Sept 2024
25 Sept 2024, 13:31
Credit Card refund not reflecting ( POP has been received )
Samsung has issues us with a refund into my wife's credit card. We have received the POP from Samsung over two months ago and the money has still not reflected in her account.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
25 Sept 2024, 13:33Good day Nicholas.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply25 Sept 2024, 13:33
Official
Good day Nicholas.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
NW
Nicholas W's updateReviewer Update
01 Oct 2024, 14:46Resolved.
NW
Nicholas W's update01 Oct 2024, 14:46
Reviewer Update
Resolved.
Standard Bank's replyOfficial
01 Oct 2024, 15:15Dear Nicholas
We have shared the feedback with our team. We're glad your matter was resolved.
Have a great day further.
Kind regards
Standard Bank Help Centre
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We have shared the feedback with our team. We're glad your matter was resolved.
Have a great day further.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply01 Oct 2024, 15:15
Official
Dear Nicholas
We have shared the feedback with our team. We're glad your matter was resolved.
Have a great day further.
Kind regards
Standard Bank Help Centre
***
We have shared the feedback with our team. We're glad your matter was resolved.
Have a great day further.
Kind regards
Standard Bank Help Centre
***