1 reviews | Active since Jun 2016

24 Apr 2017, 15:28

Credit card payments with Compuscan

<p>I have been calling and also have been sending a lot of review to hello peter about this problem....all standard bank is doing is phoning me back and giving me false hope and giving me the run around. I have retrieve all my hello peter post and will draft it on a letter to the ombudsman of bankers. I really dont have any choice but this is the only why how my name will be cleared. Last week the 13th April 2017 i have received a message from Raylene and she has promised me that she will send a email through to compuscan for them to update my records URGENT...today is Monday the 24th April 2017 i have decided to call compuscan and spoke to a guy by the name of Andrew and he said it has not been updated because they have not received any information from standard bank...I have contacted standard bank and spoke to a lady by the name of Audrey which was very rude to me and told me that compuscan has sent back my things because they cannot update it....the update was surppose to be for Feb and March...I hace contacted compuscan and they said there is no such thing when they get and instruction from any bank they update what ever they request...So who is foolling who????</p> <p>This lady Audrey said she will get a manager (Raylene) to call me back and up until now she havent call me back....About a half an hour ago i have contacted standard bank again and i spoke to gentleman by the name of Joseph Whittaker and he said he will make sure that his manager Raylene contact me back. I need to know when are they sorting out my compuscan report and if they are going to do it or should i help my self by going through the onbudsman....</p>

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