Credit card payment not credited to my account

Cocat pty ltd, a Standard Bank merchant had a faulty credit card machine replaced about 4 weeks ago. Since then we do not get credited for our transactions. wE MUST SCAN AND EMAIL EVERY BATCH and then we get paid. Since the 23 rd of March, R24 368 has not been paid. We scanned but every person has a story. Then its back office, then they must talk to IT dept, then back to back office and nothing sorted. Loosing interest on my money. <br> No such problems with FNB accounts!!!!!!John ***