CB
Christopher B
1 reviews | Active since Jun 2022
13 Jun 2022, 11:10
Credit Card Payment not allocated
Good day
On 3 June 2022, I notified Standard Bank that the deposit that I made on my credit card on 26 June 2022 has not been allocated yet. I finally received a response on 8 June 2022 asking me to confirm certain details. These funds are not still not reflecting on my card yet. Meanwhile, I have finance charges against my card which are causing my card to going into a negative. I sent a follow-up email on 10 June 2022.
I am highly concerned about the status of my credit card. Please contact me.
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Standard Bank's replyOfficial
13 Jun 2022, 11:17Hi Christopher
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply13 Jun 2022, 11:17
Official
Hi Christopher
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***