1 reviews | Active since Nov 2016

05 Jan 2018, 09:20

Credit Card Payment

I have been trying to make a payment to a credit card of mine to pay it off and it is not allowing me i have been on 2 calls and they both saying all is ok with my card but yet i am receiving SMS's stating my account will be frozen if i dont pay. how am i meant to pay my card if i cant transfer any money to it to pay it off

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Replies (2)
Standard Bank
Standard Bank's reply05 Jan 2018, 09:34
Official

Thank you for posting your comments.

Your matter was escalated accordingly.

We will revert to you as soon as possible.

Kind regards


Complaint Resolution Centre

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Standard Bank
Standard Bank's reply08 Jan 2018, 10:49
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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