Credit Card Nondelivery.

I was contacted by Standard Bank Credit card division about a *****ulent transaction on my account. After telephonically contacting the bank, my existing credit card was blocked and cancelled. Their agent arranged with me that they would deliver a new credit card to my residential address in Richmond KwaZulu Natal ( Which I verbally supp**** to the agent). I finally received a notification that my new card was to be picked up from the Richmond branch. Note: There is only a Standards Bank Agency in THIS Richmond 3780. On my own research I have discovered there are about 6 Richmonds in South Africa and it seems that the Standard Bank Mainframe Computer has only been programmed for MAYBE one Postal Code, this Richmond's Postal Code is 3780. I have experienced this problem with Standard Bank once before and requested that they update their computer on this point. I went to the Standard Band Agency in Richmond to collect the "Non Credit Card' where the agent requested the new Credit Card to be delivered to me before the end of last week, I am still awaiting the delivery. Hopefully after this review I'll maybe get some action from Standard Bank.