1 reviews | Active since Oct 2016
Credit card monthly installement dispute
<p>I took R18500 from Standard last year and ever since I've been paying monthly installment of R500 for the past 6 months. To my suprise when I went to Standard I was told that my balance is R17700. I was so astonished by that cause as far as I know I've paid more than R3000. I don't understand why is my balance still at R17700. Now I'm beeing told that my account is in arrears. </p> <p> </p> <p>I would like standard bank to call me back and explain to me why in my current balance still R17700</p>
Good day Constance Nthabiseng Moloi
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Good day Constance Nthabiseng Moloi
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Constance Nthabiseng Moloi
Thank you once again for your posting.
I refer to the telephonic conversation you had with my colleague in zulu and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Dear Constance Nthabiseng Moloi
Thank you once again for your posting.
I refer to the telephonic conversation you had with my colleague in zulu and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***