WE
Wulf E
1 reviews | Active since Feb 2012
07 Dec 2022, 16:08
Credit card maxed out after failed automatic settlement
Yet again Standard Bank failed to settle my credit card debt from my current account, leaving my credit card "maxed out". Neither did they send a monthly statement. The last time I reported the same occurrence, they merely agreed that the settlement hadn't occurred, but provided no assurance it would not happen again.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
07 Dec 2022, 16:20Good day Wulf
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply07 Dec 2022, 16:20
Official
Good day Wulf
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
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Wulf E's updateReviewer Update
08 Dec 2022, 11:31Thank you Tebogo for calling me, and resolving my queries and complaints,
That was excellent service.
That was excellent service.
WE
Wulf E's update08 Dec 2022, 11:31
Reviewer Update
Thank you Tebogo for calling me, and resolving my queries and complaints,
That was excellent service.
That was excellent service.
Standard Bank's replyOfficial
08 Dec 2022, 11:36Good day Wulf
We appreciate your compliment and good rating!
We have sent this feedback to the relevant department and have no doubt that your kind words will make Tebogo's day.
Have a great day further.
Kindest regards
Standard Bank Social Media Team
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We appreciate your compliment and good rating!
We have sent this feedback to the relevant department and have no doubt that your kind words will make Tebogo's day.
Have a great day further.
Kindest regards
Standard Bank Social Media Team
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Standard Bank's reply08 Dec 2022, 11:36
Official
Good day Wulf
We appreciate your compliment and good rating!
We have sent this feedback to the relevant department and have no doubt that your kind words will make Tebogo's day.
Have a great day further.
Kindest regards
Standard Bank Social Media Team
***
We appreciate your compliment and good rating!
We have sent this feedback to the relevant department and have no doubt that your kind words will make Tebogo's day.
Have a great day further.
Kindest regards
Standard Bank Social Media Team
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