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Brendan B

1 reviews | Active since Apr 2011

04 Dec 2015, 16:26

Credit Card & Loan

About 2 months ago I app**** for a credit card online everything went well when they call me back to send my documents to them,and I did so.They said they will call me back to finalise the credit card,I'm still waiting.Last month same thing but only this time app**** for a loan,they called me back everything OK send us your documents so they cant finalise,still waiting,when to a branch same thing wait 4 to 5 working days for a call still waiting.Don't know what to do please help.Just want to know are they gonna help me or not

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Replies (1)
Standard Bank
Standard Bank's reply07 Dec 2015, 08:45
Official
Hello bbooysen67,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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