mB
myburgh B
1 reviews | Active since Apr 2012
07 Oct 2019, 15:05
Credit Card limit increase
I have just tried to increase my credit card limit, but because I am over 65 it was refused! I planned to go away on and extended holiday in the near future but this has now gone down the drain. It appears Standard Bank expects me to carry a load of cash instead of using my credit card – where I am going they do not accept travellers' cheques. So much for being a client since 1984 and having a credit card since 1974 and NEVER having skipped a payment!
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Standard Bank's replyOfficial
07 Oct 2019, 16:04Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply07 Oct 2019, 16:04
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
***
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