1 reviews | Active since May 2016

14 Oct 2016, 13:28

Credit Card Limit

<p>Hi i was called over 3 weeks ago and offered to increase my credit card limit which was approved.</p> <p>I have not yet received my credit card limit and i have sent several emails to my so called Prestige Bankers</p> <p>"Ntomane, P****lo P" ********** Daniel D" ********** Isaac I" ********** <p>They have not been of any assistance calling me back with excuses.</p> <p>I have asked them to get a manager to call , but they have not done so </p>

0
Replies (3)
Standard Bank
Standard Bank's reply14 Oct 2016, 15:56
Official

Good day Kishor Lalla

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

*** (fax)

***

Standard Bank
Standard Bank's reply17 Oct 2016, 16:29
Official

Good day Kishor Lalla

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***

Standard Bank
Standard Bank's reply24 Oct 2016, 09:41
Official

Dear Kishor Lalla

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

***