Credit Card limit

Item: Standard Bank
Rating: 2
Author: Ntsoaki R

I app**** for a credit card online and i was given a limit of R 30 000 which I requested to be reduced to R 20 000, and the gentleman that called me from the call centre to confirm the R 20 000. However upon receiving the card I was told the limit is R 2 000. I then called the call centre to ask about this. I was told to send my 3 months banks statements,with my payslips to ***, which I did, but till this day there hasn't been any correspondence from Standard Bank.

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Replies (2)

Standard Bank's replyOfficial

07 Aug 2019, 15:11

Dear Ntsoaki Rantili
Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre *** ***

Standard Bank's reply07 Aug 2019, 15:11

Official

Dear Ntsoaki Rantili
Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre *** ***

Standard Bank's replyOfficial

26 Aug 2019, 07:35

Dear Ntsoaki Rantili

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
***

Standard Bank's reply26 Aug 2019, 07:35

Official