Credit Card Life Insurance

Dear Sir or Madam,<br> <br> I have been retrenched as off 01 October 2015. I went to the branch bank on 05 October 2015 to apply for credit life insurance that will cover my credit card payments for 6 months, which I did and forwarded all the relevant documents for the claims application to be successful. On the 19 October 2015 payment was made into my credit card account and I went to the bank to query, I was advise that it was payment made by credit card life insurance which was a bulk payment to cover 3 months (October 2015, November 2015 and December 2015) account payment.s and if however I don't find employment by 01 January 2016, I have to go to a bank branch to apply again for another 3 months account payments ( January 2016, February 2016 and March 2016). What frustrate me is that Standard credit card division consultants Lebogang and Kelekane requesting me to pay my credit card as my account is in arrears for 2 months (October 2015 and November 2015) and when I call the credit life division and spoke to Nadiera she advise me that they have doing these bulk payments for years now and credit card division knows about it. Closing my bank account is an option for the bad service.