IM
Irene M
1 reviews | Active since Dec 2018
28 Dec 2018, 13:40
Credit card ITC Removal Dispute
I paid my credit card months ago but they still didn't update their Experian report and everytime when I send an email no one willing to help and always get an email saying they excalated my query to (Customer Dispute Management)
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Replies (1)
Standard Bank's replyOfficial
29 Dec 2018, 06:05Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Standard Bank's reply29 Dec 2018, 06:05
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine