MK
Melissa K

1 reviews | Active since May 2018

09 Mar 2023, 09:19

CREDIT CARD ISSUES

Standard Bank has been charging me a 'Cash Finance Charge' on my credit card for months now. (I don't use the card often, and this gets deducted from the balance on the card). The call center isn't helpful, and emails do not get answered.

CAN ANYONE PLEASE ASSIST ME WITH THIS?

0
Replies (1)
Standard Bank
Standard Bank's reply09 Mar 2023, 09:23
Official
Dear Melissa

We are saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards
Standard Bank Hello Peter Team 
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