CREDIT CARD ISSUES and Lies
How does one apply for a credit card 3 weeks ago and I have to call in 3 times constantly asking where my card is because i have not received confirmation on its where abouts and still have not. BUT i receive a statement telling me how much is dues but WITH NO CARD and the incorrect limit on the statement. What kinda of glich is this in your system! Trust has honestly been lost, you guys are messing with my credit score more than anything and it seems like being a loyal customer does not have any weight to it. Unbelievable.
Im closing the account before I even use it. Hopefully service of another bank will be better than this.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
16 Aug 2019, 13:06Good day Reabetswe
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
Standard Bank's reply16 Aug 2019, 13:06
Official
Good day Reabetswe
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***