NM
Nthabiseng M
1 reviews | Active since Oct 2017
11 Oct 2019, 11:21
Credit card interest nightmare
Trying to renegotiate the interest on my credit card and apparently that it’s impossible. Was told that once you take a credit card you can’t change the interest. I’ve been banking with Standard bank for years and yet I’m getting better offers from other banks. So sad . I think it’s time I changed banks .
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
11 Oct 2019, 19:17Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply11 Oct 2019, 19:17
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
NM
Nthabiseng M's updateReviewer Update
11 Oct 2019, 22:15I’m not sure how a mere apology is going to solve my frustration
NM
Nthabiseng M's update11 Oct 2019, 22:15
Reviewer Update
I’m not sure how a mere apology is going to solve my frustration
NM
Nthabiseng M's updateReviewer Update
17 Oct 2019, 12:52Still no response from you guys and no reference number. Your service is the worst!!!!
NM
Nthabiseng M's update17 Oct 2019, 12:52
Reviewer Update
Still no response from you guys and no reference number. Your service is the worst!!!!