Credit card information not updated

After several calls & e-mails, Standard Bank credit card department is still battling to update my credit card & other accounts. This is causing my credit card to be unavailable etc. I am a client of Standard Bank for many years now and do not expect this type of service.<br> <br> I have also requested to update all my information and send me any outstanding accounts, but up to today no feedback from them.<br> <br> Regards