CG
Christo G

1 reviews | Active since May 2015

12 Aug 2017, 10:28

Credit card increase

<p>On Monday 31/07/2017 I did receive an SMS from Standard bank regarding an agent that will call me because I qualify that my credit card limit can be increased to R100 000.00. at 09:58 on 31/07/2017 an agent did call me verifying my details and told me that I do qualify and was approved for the increase to the limit R100 00.00 the agent also told me the new limit will be available with in 4 to 7 days om my card. I am still waiting for it to be available.</p>

0
Replies (3)
Standard Bank
Standard Bank's reply14 Aug 2017, 08:54
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply16 Aug 2017, 06:29
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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CG
Christo G's update16 Aug 2017, 22:37
Reviewer Update
Thank you I do appreciate the care been taken and service delivered