Credit card incompetence

<p>I have been trying to get a new credit card sent from Rondebosch Branch to Sun Valley Branch since it was cancelled due to ***** in December. The new card was apparently shredded and not sent through! So now they will have to re-issue another card. The lady at Sun Valley branch said she would look into it and call me. Of course that call never came. Might be time to switch banks. Gatvol of this kind of incompetence.</p>