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jeanette B

1 reviews | Active since Jul 2010

18 Mar 2020, 10:47

CREDIT CARD HARRESMENT G R VAN LEEUWEN

Here Im am again with Standard Bank Credit Card that are phoning on a regular basis want to speak to my Dad wich is in hospital and my mom got signing power

Our Card is not in arrears every month they pay on a certain date the 1st or the 2nd depending on when the Atms is working to take deposits.

But collections keep on phoning and ask when they are paying the account This all happening because somebody in Credit department allowed **** money to go through on the account. The account is not in arrears and look when they are paying on a regular basis

And to think I want to open a business account with Standard Bank the Atms deposit side is always broken and they can only take 40 notes at a time we stay in a town where 99% of the people is afrikaans (specially elderly people) and they send a english person here that cant speak a word of afrikaans

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Replies (2)
Standard Bank
Standard Bank's reply18 Mar 2020, 12:49
Official
Hello Jeanette 

Thank you for posting your comments. 

Your matter was escalated accordingly.  We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply27 Mar 2020, 14:00
Official
Dear Jeanette

Please refer to feedback which has been sent to you.

Kind regards
 
Complaint Resolution Centre
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