Credit Card ***** quickly resolved

I recently made a purchase online and discovered that it was a ********** website. I have been transferred abroad and took a while to contact Standard Bank. I was provided with forms which I struggled with and then threw a a fit as it seemed I was getting nowhere once I submitted them, only to discover that they had resolved my dispute and had reclaimed R2000 in a matter of days! I was also very frustrated travelling abroad as I had forgotten to let the card division know I would be away but in retrospect, I appreciate that the bank had the foresight to act and not just let my card be swiped around the world. A great company to bank with. Thanks!