SvdS
Stefan van der Spuy

1 reviews | Active since Dec 2012

26 Mar 2023, 13:27

Credit card ***** just so easy

It seems credit card ***** has just become so easy. I just had my credit card used **********ly, no OTP requests, no other form of aunthentication requested, just uused to the tune of nearly R2000. I am rethinking the entire usage of credit cards across the board.

0
Replies (3)
Standard Bank
Standard Bank's reply26 Mar 2023, 14:15
Official
Good day Stefan

Thank you for providing us the opportunity to help. Kindly note, your matter has been escalated to your ***** team for further assistance. 

We apologies for the inconvenience this matter may have caused. 

Kindest regards, 
Standard Bank Hello Peter Team
*** 
SvdS
Stefan van der Spuy's update28 Mar 2023, 10:18
Reviewer Update
I just keep getting these confusing SMS's from Standard Bank telling me that the ***** investigation is "on hold" due to uncleared transactions on my card. This is totally not true! There was one *****ulent transaction on Sunday 26 March which I reported immediately. I have had a Standard Bank Credit Card for around 40 years, but I guess they don't even know!
The ease with which these *****ulent transactions take place is frightening, and I think this will be the end of the road with Standard, and perhaps all my credit cards. Expensive, exorbitant debit interest rates and prone to *****. Nah, not worth it.
Standard Bank
Standard Bank's reply28 Mar 2023, 10:33
Official
Good Day Stefan

Rest assured our team is working around the clock to ensure that your query gets resolved.

The team will be in contact with you.

Warm Regards 
Standard Bank Hello Peter Team
***