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Paul M
1 reviews | Active since Oct 2014
02 Sept 2015, 13:48
Credit card ***** detection
Good day, <br> <br> I made a payment using my Standard Bank credit card through Paypal this morning. Within a minute or two I received a call from Standard Bank wanting to confirm this transaction was not **********. I have no issue with this and absolutely welcome any communication from my bank that can help curb ********** activity. What I take issue with is the fact that :<br> <br> 1. The call was from an automated IVR system
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Standard Bank's replyOfficial
03 Sept 2015, 11:05Hello starshiptrooper,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply03 Sept 2015, 11:05
Official
Hello starshiptrooper,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***