Credit card expired

Item: Standard Bank
Rating: 1
Author: Reshan M

My credit expired last year and i only realised thats yesterday. I called the call center this morning and they put me on hold for 15 mins and then dropped the call i called in again an followed the process to verify my self and held the line for 5 mins and got cut off again. Can someone contact me please

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

16 Oct 2017, 13:40

Dear Reshan Mahabeer

Thank you for your posting.

I refer to my email correspondence and can confirm that I am attending to this matter.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank's reply16 Oct 2017, 13:40

Official

Dear Reshan Mahabeer

Thank you for your posting.

I refer to my email correspondence and can confirm that I am attending to this matter.

Kind regards

Clint Petersen

Complaint Resolution Centre

***

Standard Bank's replyOfficial

17 Oct 2017, 08:25

Dear Reshan Mahabeer

Thank you for your posting.

I refer to our telephonic conversation and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

***

Standard Bank's reply17 Oct 2017, 08:25

Official

Dear Reshan Mahabeer

Thank you for your posting.

I refer to our telephonic conversation and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

***