1 reviews | Active since Apr 2015
CREDIT CARD EXPIRED 2 YEARS AGO - STILL NO CARD
1. 2 Years ago my credit card expired. Standard Bank did not send a new card until now,<br> 2. However I have to pay the card costs every month.<br> 3. One and a half year ago I went to the Mookgophong Branch to complaint about my card.<br> 4. The lady at enquiries phoned the card Division. They said I have to complete a new application form.<br> 5. I completed the application form and took it back to the lady at Mookgophong Branch.<br> 6. She said I am to old to have a credit card. I am 58 years old and have my own business.<br> 7. I asked her to cancel the card then. She did not do so. I have to pay monthly but have no card.<br> 8. I phoned the card division, without help. They put me through to somebody else or let the music play in my ears until the phone become engaged.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
