Credit Card error
<p>After waiting 3 weeks for my replaced credit card to be collected, i called and help desk told me it has been delivered. I went to the branch to collect it and after standing for 30 min they told me there is a error on the card. I cant do anything with it because nothing is linked to it. How frustrating is this. I seriously dont understand why i have to wait another 5 days for this to be sorted. </p>
Good day Lee-Ann Schutters
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Good day Lee-Ann Schutters
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you I will wait on the call. Waiting from the branch to call me as well but nothing
Thank you I will wait on the call. Waiting from the branch to call me as well but nothing
Dear Lee-Ann Schutters
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Dear Lee-Ann Schutters
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
This is not resolved. I cant use the card and i cant register for internet banking. I call helpdesk and they say no card is link to my profile
This is not resolved. I cant use the card and i cant register for internet banking. I call helpdesk and they say no card is link to my profile
Thank you so much for sorting this out! Much appreciated
Thank you so much for sorting this out! Much appreciated