ON
Onke N

1 reviews | Active since Mar 2018

19 Jun 2020, 12:24

Credit Card

I have been transferred between the credit card department, legal and outside lawyers from the 10/06/2020 to get a settlement letter for my credit card. I am not receiving joy for their service and I am calling with my own money and treated like a trash. I dont like complaining but this service is really nonsense. We just need to close all these call centers they are not helpful.

0
Replies (2)
Standard Bank
Standard Bank's reply19 Jun 2020, 14:29
Official
Dear Onke

Thank you for posting your comments. 

Your matter was escalated accordingly.  We will revert to you as soon as possible. 

Kind regards

Complaint Resolution Centre
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 *** (fax)
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Standard Bank
Standard Bank's reply26 Jun 2020, 08:12
Official
Dear Onke

We sent numerous emails to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me on the below email. 

Kind regards

Complaint Resolution Centre
**********
********** (fax)
***********