CREDIT CARD DIVISION

I have found my problem, The statement that I receive is for the Mtn gold credit card that I used to have. At one stage Standard bank called me and told me that they were upgrading my account to Titanium which they did. I have carried on paying the same account, they should have married the old account with the new Titanium card, which obviously was not done. I have never received a statement for this Titanium account as I assumed that it was the Gold account.<br> Please let me know how you guys are going to sort this out, and my credit rating has also been affected by this. That lady that works with my account that tells me<br> over the phone each time that my problem is that I don't listen to her and laughs at me, she must wake up!! And do her job!! It is not my fault that the people at<br> Standard bank credit cards don't do their job but they can harass me for payment. I called the division earlier and was put on hold forever, the consultant didn't seem<br> to know what to do.<br> I have sent the above query to Collen Msimanga and received no response.<br> I have called the call centre today and was put on hold like forever and then cut off! I have called again and again and then get cut off again