Credit Card Disaster

Once again, concerning my standard bank gold credit card... They once again stopped sending me statements and now i found out that i am 10k in arrears on the card and have no way of knowing whether its correct(haven't swiped it in ages). Phone in to find that some strange email address is registered to my card and that i will be charged to see the bank statements i should have already received. Anyway, closing this card and settling this account. Stay away from this bank, you money isn't safe with them...