Credit Card Details ******

I'm seriously unhappy with standard bank .

Woke up one morning with my credit card completely empty went onto the app (standard bank app) and saw that R 20 000 + was gone , according to my transactions it went into a trading company in Dubai. I then contacted standard bank ***** and reported the case , they took a week and came back to me claiming no fault on their end .

My biggest problem is : 1. My limit is only R25 000 but owe R33 000 2. After reporting the card as ****** , uncleared transactions of R 8000 still went through. 3. Giving me the fault even though I didn't declare that I was traveling to another country ( transactions in dubai)