Credit card department

Item: Standard Bank
Rating: 1
Author: Nicole J

I app**** for a credit card, sent all my documents and was notified that my application was cancelled. I sent 3 emails asking why it was cancelled after I sent all requested documents and I am yet to receive a response. Who cancelled my application and why was I not notified of a reason why?

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

04 Jun 2019, 15:58

Dear Nicole

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's reply04 Jun 2019, 15:58

Official

Dear Nicole

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's replyOfficial

12 Jun 2019, 15:05

Dear Nicole Jaftha

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply12 Jun 2019, 15:05

Official