lR
lance R
1 reviews | Active since Jan 2016
05 May 2021, 08:42
Credit Card Delivery
I posted a review last month about Standard Bank double charging me for delivery of my renewed credit card and then still not receiving it. Standard Bank did reply sayin they are looking into it and will receive my card ASAP, Well its 3 months later and have still not received any notification of card...if you not going to give me my card, give me my money back, is this not ***** ??
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
05 May 2021, 19:00Hello Lance
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
**********
********** (fax)
***********
Standard Bank's reply05 May 2021, 19:00
Official
Hello Lance
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
**********
********** (fax)
***********
lR
lance R's updateReviewer Update
10 May 2021, 08:35still no assistance, 4 month and counting
lR
lance R's update10 May 2021, 08:35
Reviewer Update
still no assistance, 4 month and counting
lR
lance R's updateReviewer Update
12 May 2021, 12:51STILL NO FEEDBACK
lR
lance R's update12 May 2021, 12:51
Reviewer Update
STILL NO FEEDBACK