1 reviews | Active since Jul 2016
Credit card delivered at incorrect branch
<p>I was contacted by VDS on behalf of standard bank for a new card as the current was to expire. I advised the nearest Branch as protea Gardens, I received the sms that confirms the same, refer to your own records. On Saturday 16/07 went to collect asked the lady in front to check she said I must gop qeue as I received the sms she is busy, after the long qeue the consultant tells me the card transferred to maponya as per my request I can go there and qeue again she doesnt care and not interested, its none on her business , its as per my instruction and she has better things to do with her time. So now its either you deliver the card to me or cancel I am nt going to tolerate this second hand service</p>
Good day Magauta Molamu
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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********** (fax)
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Good day Magauta Molamu
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
Dear Magauta Molamu
Thank you once again for your posting.
I refer to our telephonic conversation and my email correspondence and can confirm that the matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Magauta Molamu
Thank you once again for your posting.
I refer to our telephonic conversation and my email correspondence and can confirm that the matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
