1 reviews | Active since Mar 2009
Credit card delays
Ordered a credit card on 18 Sept. Untold delays. Call centre said card was being processed. Jerusha at Umhlanga Ridge was exceptional in going the extra mile. She called and got the card exedited. I collected the card when she had the day off. She called a day later to ask if all was ok. This is the type of service a bank should give. Well done Jerusha! You are the spark, flame and torch for Standard Bank. Keep up your exceptional customer service. A BIG THANK YOU to you!
Thank you for your posting.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with Jerusha.
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with Jerusha.
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***