Credit card declined for several Times, my credit profile is up to date no account on arrears

Item: Standard Bank
Rating: 1
Author: Fumani M

I app**** for a credit card online ,been declined for several Times, my credit profile is clean . I have been banking with standard for 4months, I enjoyed the App banking is the best. Now I don't have a choice than to change to Capitec

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

01 Jun 2020, 11:35

Dear Kealebetswe Mokonyana

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***
***

Standard Bank's reply01 Jun 2020, 11:35

Official

Dear Kealebetswe Mokonyana

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***
***

Standard Bank's replyOfficial

12 Jun 2020, 13:19

Dear Fumani

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Whitney Marope
Complaint Resolution Centre
***

Standard Bank's reply12 Jun 2020, 13:19

Official

Dear Fumani

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Whitney Marope
Complaint Resolution Centre
***