TM
Thato M
1 reviews | Active since Jun 2014
02 Jun 2023, 21:32
Credit card declined due to confirmation of employment
Credit card application that was declined because they claim they can’t confirm employment, only to find out that wen I go to the branch, the branch was able to. It’s like the employees work for different companies, the information given is different! The 1st consultant told me nothing else could be done and my application just needed to be deleted by IT, bt the 2nd consultant was able to assist
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Standard Bank's replyOfficial
03 Jun 2023, 10:20Dear Senzo
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply03 Jun 2023, 10:20
Official
Dear Senzo
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team