Credit card D

Hello, I have paid my Standard Bank Credit card in Feb and even now ICT is not Updated. I have been told in March that my ICT will be updated on the 11th of April and still nothing again. The sad part about all this is that there’s no Transparency of information about the root cause or any apology of a sort. Service request : ********** 362 Standard Bank Agent Vuyo has closed it, this is for the second time.

Was told if I have any queries must email ********** which I have been waiting for five days for a Reply. Today my Ticket is closed and I cannot do anything about it, worst is that ICT still shows that I have not been paying my credit card in four to five months to date. Affecting my credit score very badly. And I know I should have just send my paid up letter to TransUnion….Sad!!!Angry!!!