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1 reviews | Active since Jul 2022
13 Jul 2022, 20:00
Credit Card complaint unresolved
My Gold Credit Card previously my Blue Bean credit Card enquiries What a disappointment what a joke. Changes with no disclosure. Poor record keeping and communication. Various consultants without the knowledge to help. Ignorance to formal emaik enquiries with reference numbers. And the list can go on and on since March no satisfying feedback received and or problem resolved.
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Standard Bank's replyOfficial
14 Jul 2022, 07:59Good Morning
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Standardbank Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Standardbank Bank Hello Peter Team
***
Standard Bank's reply14 Jul 2022, 07:59
Official
Good Morning
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Standardbank Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Standardbank Bank Hello Peter Team
***