Credit Card Collection

Item: Standard Bank
Rating: 1
Author: Mary B

Card Division - Antiquated! I stood in a queue outside the Meyerton Branch for more than an hour this morning to collect my card, only to be told I'm in the wrong queue! Needless to say, I left! Standard Bank I hope you have a spot for that card waiting for me! I will apply for a credit card at FNB now and have it sent via courier straight to my door!!!

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

12 Aug 2020, 14:14

Hello Mary

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
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Standard Bank's reply12 Aug 2020, 14:14

Official

Hello Mary

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial

27 Aug 2020, 12:39

Dear Mary

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been resolved.

I trust this response is in order.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply27 Aug 2020, 12:39

Official