KP
Kean P

1 reviews | Active since Jun 2012

19 Apr 2017, 14:15

Credit Card Collection

<p>After receiving an sms telling me my credit card is at the branch, I wasted over an hour going to get the card which was not there.</p> <p>I was told to come back to collect it.</p> <p>That means it will be more of my time wasted.</p> <p>I do not have use of my expired card in the mean time.</p> <p> </p> <p>This is poor, and not the first poor service I have had from Standard bank.</p> <p> </p> <p> </p>

0
Replies (1)
Standard Bank
Standard Bank's reply09 May 2017, 10:15
Official

Dear Kean

Thank you for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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