YN
Yureeshka N

1 reviews | Active since Jul 2012

15 Apr 2025, 10:01

Credit Card Closure

Case no. ***0 I've requested a settlement letter in the last week of March to close my credit card but have not received it to date. I've received two calls and was promised that i would receive the letter but nothing. I'm getting a little tired of going in circles. It's almost as if they don't want me to close the account.

0
Replies (3)
Standard Bank
Standard Bank's reply15 Apr 2025, 10:38
Official
Good day Yureeshka, 

We are saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply15 Apr 2025, 11:07
Official
Good day Yureeshka,

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience. 

Kindest regards 
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply24 Apr 2025, 10:33
Official
The matter is being treated as a priority and our team is ensuring that it is resolved timeously. 

We will revert with feedback as soon as possible. We appreciate your patience. Thank you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***