1 reviews | Active since Mar 2012
Credit card closed without notice
<p>I'm a Standard Bank customer and conduct my accounts well. Last week I used my credit and it so happened that the service provider (a car rental) company that I dealt with deducted more money then they were suppose to from my credit card. This led to my account being over limit. Without prior notice or any communication Standard Bank closed my account and handed over my to their legal departement as if I was the most horrible bad payer. Before I could sort out the issue it was too late....it only took a few hours for Standard Bank to close a good customers account. Now it is a mission to try and get the account re-opened and for the car rental company to reverse the errornours transaction. This has been the worst experience of my life. I'm not sure what this means on my credit record because its been ruined for a ridiculous R600 over limit</p>
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be ***igned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be ***igned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
Hi Carol
I refer to the e-mail correspondence and confirm that the matter is resolved.
Thanks,
Nkululeko Sithole
Complaint Resolution Centre
***
Hi Carol
I refer to the e-mail correspondence and confirm that the matter is resolved.
Thanks,
Nkululeko Sithole
Complaint Resolution Centre
***
