AM
Aviwe M

1 reviews | Active since Jul 2015

05 Jul 2016, 18:49

Credit card charges

<p>I just want to be clear on how many times someone is charged a finance fee. In the past few months my credit card charges have gone well over R150, R200 this month to be exact, but I am suppose to pay a minimum of around R220 per month. I always pay more and on time. Imagine if I were paying the standard amount. </p> <p>I need clarity ASAP because this does not seem right to me.</p>

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Replies (2)
Standard Bank
Standard Bank's reply06 Jul 2016, 08:40
Official

Good day Aviwe

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply06 Jul 2016, 14:20
Official

Dear Aviwe

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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