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Pamela M
1 reviews | Active since Sept 2018
05 Dec 2019, 10:14
Credit card cash finance charges
Frustrated and saddened by Standard Bank's view of urgency. After responding to my query that they would respond urgently I have not yet heard from them. All I am asking is an explanation on how I accrue cash finance charges and no one is willing to explain without being generic, and the charge went off again today on top of the finance charges.
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Standard Bank's replyOfficial
06 Dec 2019, 02:51Hello Pamela
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Muhammed Asvat
Complaint Resolution Centre
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Standard Bank's reply06 Dec 2019, 02:51
Official
Hello Pamela
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Muhammed Asvat
Complaint Resolution Centre
***
***
*** (fax)
***
***