CREDIT CARD CASH DEPOSIT CHARGES FOR R45 TO R60 ???????????

Item: Standard Bank
Rating: 1
Author: george B

Standardbank is charging me cash deposit interest fee on my credit card from 2020 i was charging R45.00 for each deposit i made and from January 2021 they charge R60

So i just want to know why they charging this amount on cash deposit. My normal installments is R198.00 but since they charge me that amount i had to pay R300 Monthly .

so my question is why they are charging on cash deposit's and especially in this time of the covid 19 pandemic . My payment is on time before due date .I also not using the card anymore

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Replies (1)

Standard Bank's replyOfficial

27 Jan 2021, 21:38

Hello George

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply27 Jan 2021, 21:38

Official